1. INTRODUCTION

At Norrahair, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and services. By using our services, you consent to the data practices described in this policy.

2. OBJECTIVES

The objectives of this Privacy Policy are to:
2.1 Inform you about the types of personal information we collect.
2.2 Explain how we use your personal information.
2.3 Describe how we protect your information.
2.4 Outline your rights regarding your personal information.
2.5 Provide details on how to contact us with questions or concerns.

3. INFORMATION WE COLLECT

We may collect the following types of personal information:
3.1 Name, email address, phone number, physical address, and payment information.
3.2 Details about the products you purchase, including sizes, colors, and preferences.
3.3 Information about how you interact with our website, including IP address, browser type,
and pages visited.
3.4 We may use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

4. HOW WE USE YOUR INFORMATION

Norrahair may use your personal information for the following purposes:
4.1 To process and fulfil your orders, including shipping and delivery.
4.2 To respond to your inquiries and provide assistance.
4.3 To send you promotional materials, newsletters, and updates about our products (with your consent).
4.4 To analyse usage patterns and improve our website and services.

5. SHARING YOUR INFORMATION

5.1 We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are obligated to keep your information secure and use it only for the purpose for which we disclose it.

6. DATA SECURITY

6.1 We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. We use industry-standard security protocols and practices to safeguard your data.

7. YOUR RIGHTS

You have the following rights regarding your personal information:

7.1 You have the right to request access to the personal information we hold about you.
7.2 You can request that we correct any inaccurate or incomplete information.
7.3 You have the right to request the deletion of your personal information, subject to our
legal obligations.
7.4 If you have consented to the processing of your personal information, you have the right to withdraw that consent at any time.

8. CHANGES TO THIS PRIVACY POLICY

8.1 Norrahair may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website
and updating the effective date.

9. CONTACT US

For any questions, data access requests, or concerns about your privacy:
Email: info@norrahair.com
WhatsApp: 060 961 6707
Website: www.norrahair.com